Benefit Contacts
Benefit Contacts
| Coverage | Carrier/Vendor | Phone | Website/Email |
|---|---|---|---|
| General Benefit Questions | isolved’s Dedicated Benefits Team | internalhrbenefits@isolvedhcm.com | |
| Medical | Brighton TPA | 877-606-6739 | myCreateHealth.com/employee |
| Drexi | Pharmacy Benefits Manager | 844-728-3479 | drexi.com |
| Telehealth Virtual Visits | Teladoc | 800-835-2362 | teladoc.com |
| Dental | Delta Dental of Michigan | 800-524-0149 | deltadentalmi.com |
| Vision | VSP | 800-877-7195 | vsp.com |
| Employee Assistance Program (EAP) | ComPysch | 800-311-4327 | guidanceresources.com |
| Travel Assistance | IMG | +1 855-847-2194 | assist@imglobal.com |
| Health Savings Account (HSA) & Flexible Spending Account (FSA) | isolved | fbainternalsupport@isolvedhcm.com | |
| 401(k) | Fidelity | N/A | Fidelity.com |
| isolved 401(k) Advisor | Newfront Retirement Services | N/A | ask401k@newfront.com |
| Life & Disability | Prudential | Life: 888-598-5671 Disability: 800-842-1718 | VBservices@prudential.com |
| Accident | Prudential | 844-455-1002 | VBservices@prudential.com |
| Critical Illness | Prudential | 844-455-1002 | VBservices@prudential.com |
| Hospital Indemnity | Prudential | 844-455-1002 | VBservices@prudential.com |
| Voluntary Pet Insurance | Nationwide | 877-738-7874 | benefits.petinsurance.com/isolvedhcm |
| Legal & ID Theft | LegalShield/IDShield | 866-470-1694 | benefits.legalshield.com/isolved |
| RX Pharmacy | Drexi | N/A | Drexi.com |
HAVE A BENEFITS QUESTION?
isolved’s Dedicated Benefits Team is here to help.
If you have questions about any of your isolved benefits, reach out to our Dedicated Benefits Team!
They can assist you with:
• Benefit plan and policy questions
• Finding in-network providers
• Filing claims for out-of-network providers
• Eligibility and claim issues with carriers
• Information about claims appeals, processing, escalation, and resolution
Email isolved’s Benefit Team at internalhrbenefits@isolvedhcm.com.
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