- \n
- \n
- \n
- Stress, depression, and anxiety<\/li>\n
- Relationship issues and divorce<\/li>\n
- Anger, grief, and loss<\/li>\n
- Job stress and work conflicts<\/li>\n
- Family and parenting problems<\/li>\n
- Financial counseling<\/li>\n
- Legal matters<\/li>\n
- And more<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
These services can help you overcome challenges while saving you time and money. The EAP gives you access to:<\/p>\n
- \n
- \n
- \n
- Up to 3 face-to-face sessions per incident per year<\/li>\n
- Child care and elder care support<\/li>\n
- Financial, legal, and identity theft resources<\/li>\n
- And more!<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Worldwide Travel Assistance<\/h3>\n
BCBS members can access healthcare services while traveling or living abroad through the Blue Cross Blue Shield Global Core program.<\/p>\n
- \n
- \n\t<\/li>\n<\/ul>\n
Before You Travel<\/h4>\n
- \n
- \n
- \n
- Carry your current BCBS member ID card.<\/li>\n
- Contact your BCBS company to confirm your international coverage specifics.<\/li>\n
- Ask your BCBS company about any required precertification or preauthorization.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Finding Care Abroad<\/h4>\n
- \n
- \n
- \n
- Call the Global Core Service Center for help locating doctors or hospitals:\n
- \n
- 1.800.810.2583 (toll-free)<\/li>\n
- 1.804.673.1177 (collect)<\/li>\n
- Available 24\/7<\/li>\n<\/ul>\n
- Coordinators can arrange appointments or hospital stays if needed.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Inpatient Care<\/h4>\n
- \n
- \n
- \n
- If arranged through the Service Center, direct billing is usually available.<\/li>\n
- You typically pay only standard out-of-pocket costs (copay, deductible, etc.).<\/li>\n
- Hospitals usually file the claim for you.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Outpatient or Non-arranged Care<\/h4>\n
- \n
- \n
- \n
- You may need to pay upfront.<\/li>\n
- Submit an International Claim Form with your receipts:\n
- \n
- Available via your BCBS company or www.bcbsglobalcore.com<\/li>\n
- Can be submitted online or through the Global Core mobile app<\/li>\n<\/ul>\n<\/ul>\n<\/li>\n<\/ul>\n
In an Emergency<\/h4>\n
- \n
- \n
- \n
- Go directly to the nearest hospital.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
More Resources<\/h4>\n
- \n
- \n
- \n
- Website: www.bcbsglobalcore.com<\/a><\/li>\n
- App: Blue Cross Blue Shield Global Core (iOS & Android)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_search placeholder=”Search” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_search][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”||-20px||false|false” global_module=”23364103″ saved_tabs=”all” global_colors_info=”{}”]<\/p>\n
Quick Links<\/h3>\n
[\/et_pb_text][et_pb_button button_url=”\/2026\/guide” button_text=”2026 Benefit Guide” _builder_version=”4.27.4″ _module_preset=”cb193744-2484-49ef-98b5-394e4cf78c08″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” custom_margin=”55px|||||” custom_padding=”|||21px||” global_colors_info=”{}”]<\/p>\n
Click on Document Name
![\"\"](\"https:\/\/mybenefitscc.wpengine.com\/isolved\/wp-content\/uploads\/sites\/1365\/2023\/07\/pdf-icon.jpg\")
to view or download<\/p>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”2072aaea-415f-4995-9a4e-31c5596e95ce” text_text_color=”#F7008C” text_font_size=”0.8em” text_line_height=”1.3em” header_5_text_color=”#F7008C” custom_padding=”|9px||24px||” global_colors_info=”{}” header_5_text_color__hover_enabled=”on|desktop” header_5_text_color__hover=”#02A6DA”]<\/p>\n
Prudential Beneficiary Advocate<\/a><\/h4>\n
An Overview of Your GuidanceResources Program<\/a><\/h4>\n
Global Core Travel Benefits Flyer<\/a><\/h4>\n
Prudential Mobile App Communication<\/a><\/h4>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Employee Assistance Program (EAP) Unfortunately, life doesn\u2019t come with a manual. When you need short-term help with work, home, personal, or family issues, the EAP, through Prudential\/ComPsych, offers value-added programs and services at no charge. You and your household family members can access this confidential service for\u00a0FREE\u00a0to help with many life challenges, including: Stress, depression, and anxiety Relationship issues and divorce Anger, grief, and loss Job stress and work conflicts Family and parenting problems Financial counseling Legal matters And more These services can help you overcome challenges while saving you time and money. The EAP gives you access to: Up to 3 face-to-face sessions per incident per year Child care and elder care support Financial, legal, and identity theft resources And more! Worldwide Travel Assistance BCBS members can access healthcare services while traveling or living abroad through the Blue Cross Blue Shield Global Core program. Before You Travel Carry your current BCBS member ID card. Contact your BCBS company to confirm your international coverage specifics. Ask your BCBS company about any required precertification or preauthorization. Finding Care Abroad Call the Global Core Service Center for help locating doctors or hospitals: 1.800.810.2583 (toll-free) 1.804.673.1177 (collect) Available 24\/7 Coordinators can arrange appointments […]<\/p>\n","protected":false},"author":1042,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"dipi_cpt_category":[],"class_list":["post-23364109","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.isolvedeebenefits.com\/2026\/wp-json\/wp\/v2\/pages\/23364109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.isolvedeebenefits.com\/2026\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.isolvedeebenefits.com\/2026\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.isolvedeebenefits.com\/2026\/wp-json\/wp\/v2\/users\/1042"}],"replies":[{"embeddable":true,"href":"https:\/\/www.isolvedeebenefits.com\/2026\/wp-json\/wp\/v2\/comments?post=23364109"}],"version-history":[{"count":15,"href":"https:\/\/www.isolvedeebenefits.com\/2026\/wp-json\/wp\/v2\/pages\/23364109\/revisions"}],"predecessor-version":[{"id":23365055,"href":"https:\/\/www.isolvedeebenefits.com\/2026\/wp-json\/wp\/v2\/pages\/23364109\/revisions\/23365055"}],"wp:attachment":[{"href":"https:\/\/www.isolvedeebenefits.com\/2026\/wp-json\/wp\/v2\/media?parent=23364109"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/www.isolvedeebenefits.com\/2026\/wp-json\/wp\/v2\/dipi_cpt_category?post=23364109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- App: Blue Cross Blue Shield Global Core (iOS & Android)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
- Website: www.bcbsglobalcore.com<\/a><\/li>\n
- \n
- Go directly to the nearest hospital.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
- \n
- \n
- \n
- Call the Global Core Service Center for help locating doctors or hospitals:\n
- \n
- \n
- \n\t<\/li>\n<\/ul>\n
- \n